FAQ – Accredited Online High School Diploma

Most Frequently Asked Questions FAQ's

Click Each Heading to Learn More

Can I Call You?

Sure, you can. Our numbers are 817-472-1117 or 1-800-918-7640. If you don’t get a response, please set up a Request for a call back and Admissions will call you.

To ensure we do not miss a call, we request that you request a call back.

Current students will contact the advising department.

Are you Accredited?

Yes. Texas Success Academy is a school recognized by the Texas Education Agency (TEA) and approved through TEPSAC. TEA does not have oversight of private schools or vocational schools in Texas. The Texas Private School Accreditation Commission (TEPSAC) and the International Association for Learner Driven Schools (IALDS) provide information for private schools.

All of our programs lead to an accredited high school diploma. Click Here to Learn More.

How can I enroll?

Click on the program of interest and decide if you want to pay in full or set up payment plans. Once you decided fill out the information and an enrollment coach will contact you after they have reviewed your enrollment form.

Credit Recovery, Summer School and Individual Credits do not have payment plans.

Please select the correct link
Students:
Parent ID (under 18)
Birth Certificate (under 18)
Photo ID (18)
Immunization Records (Based on grade level)
Grade Cards
Transcripts
Withdraw Paperwork

How can I send my school records or transcript?

Upload your documents by clicking this link

K-12 students will need the withdraw paperwork from the previous school and upload it into the portal.

What programs do you offer?

We offer Full and Part-time learning.

Dual Credit: Earn your Associate’s Degree or college classes starting in 10th grade. Starting January 2021.

If a student was enrolled in school, students will start where they left in the curriculum instead of starting over.

Credit Recovery Grades 6th-12th (Students who have failed a class and want to recovery the credit)

Individual Classes 6th – 12th (Take individual classes all core subjects and electives and AP Classes)

Summer School Grades 6th-12th (Earn up to 5 full credits during the 8 week Summer School Program)

Mini-Semester 6th-12th (Earn a 1/2 credit during Spring Break, Thanksgiving and Christmas)

Students can enroll in a 1/2 credit or more and take those credits back to their previous school

Do you have age limits?

Age limits are set by the State of Texas

Will I get a GED or a high school diploma?

You will earn an accredited high school diploma. Texas Success Academy does not offer GED’s. We help students earn an accredited high school diploma that is recognized and accepted. GED’s are not accepted everywhere, but we can offer classes if you are interested in taking the GED.

Is the Curriculum Online or do I need to buy books?

Our curriculum is online. Teachers may have special assignments, but there is no textbooks to buy. K-8 students will buy materials for the online activities, many are already found in your home.

Can I attend college or enter the military when I graduate?

Yes. You can graduate with the confidence to know that your credits and diploma are accepted by all employers, schools, colleges, universities, technical / trade /career schools and the military.

We are a Tier I school which qualifies students to enter the military with an accredited high school diploma.

Graduating from Texas Success Academy means you can receive Federal Financial Aid at college based on your financial information.

Do I have to come to classes, I live out of state?

No. Texas Success Academy is a 100% online school. You can live in any city or country. You do not come to the Academy because all classes are online.

Classes are available 24/7/365.

We have students from several states and countries attending classes online.

*New York has some requirements for their residences.

Can I just come in and take a Test and Earn my High School Diploma?

Absolutely not. Those schools are called Diploma Mills.

We are an accredited school. Our programs align with National Standards for Private Schools as well as the National Standards of Quality for Online Courses (iNACOL).

Where can I find your classes?

Click Here for Classes.

Not all classes are listed. We are updating the list and also students may take creative electives.

How do I log into my classes?

When your classes are ready, you will receive an email with your log-in details.

Where's the app for my classes I can download on my phone?

The information will be emailed to you.

How long does it take to receive my classes once I enroll? (K-12 students)

After you have received your acceptance letter, you will need to submit the documents needed to complete registration.

After admissions receives your Enrollment form, Parent ID, Transcript (if applicable), Birth Certificate and Immunization records, it will then be send to your advisor. Your enrollment coach / advisor will contact to see if you need interventions to help you with your classes.

Allow up to three days to receive your classes for full-time students, excluding holidays and weekends. We will also send you an email to be able to monitor your child.

Since each student has different needs, we take time to review the enrollment form, any IEP or 504 paperwork and update you into our system.

What's a typical day like for a K-12 student?

You will have Asynchronous learning and Synchronous learning. A=Asynchronous and S= Synchronous P=Project (2 per year) T=Teacher office hours for one-to-one lessons G=Group activities (Guest Speakers) O=Online Activities (Social Events) C=Clubs

You must attend Synchronous lessons with your teachers in order to have enough seat time to earn credit.

Students must answer teacher emails, phones and participate in school. Education is a team effort.

Here are a few examples K-8:

Option 1
Wake up meditate on the Word of God
Take a class 30 to 45 minutes
Take a small break
Take a class 30 to 45 minutes
Do a family activity or run errands as needed
Take a class 30 to 45 minutes
Take a PE class (3o minutes) Can be taken over 2 to 3 days @ 1o minutes each.
Lunch
Take an hour class
Meet with your teacher

Option Two:
Take a class 30 to 45 minutes
Take a small break
Take a class 30 to 45 minutes
Do a family activity or run errands as needed
Take a class 30 to 45 minutes
Take a PE class (3o minutes) Can be taken over 2 to 3 days @ 1o minutes each.
Lunch
Take an hour class
Bible Study

Option Three:
Monday, Wednesday, Friday
English, Math, Science, Bible

Tuesday, Thursday
Social Studies, Electives and PE

Option Four:
Monday-Friday 30 to 45 minutes each
English
Math
Social Studies
Science
PE
Elective
Bible study with family

Sample Schedule 9th -12th (Your morning class may start at 9am depending on the Semester and Plan)
Please find your sample schedule. This will depend on your classes. Please keep in mind, this is a sample schedule.
During Asynchronous lessons after 30 minutes, take a 10 minute eye break and get water and move for a few minutes and then return to work.

Time	Monday	Tuesday	Wednesday	Thursday	Friday
7:30am	Breakfast Meditation
8:00am	A	S	A	S	S English
9:00 am	S Teacher Office Hours One-to-One Help Reteach Lessons/Explain/Go over Assignments and Assessments
9:30 am	A	A	A	S Science	A
10:45 am	Break
11:00 am	A	S Math	A	S Teacher Office Hours One-to-One Help Reteach Lessons/Explain/Go over Assignments and Assessments	A
11:30	Lunch
12 pm	A	C Theatre	A	A	A
1 pm	Teacher review and feedback/Projects/
2pm	A	A	A	A	A
2:30pm	Break
3 pm	S Social Studies	S Elective	S Social Studies	S Elective	A
3:45	Body Movement
4:00	Teacher Office Hours One-to-One help Reteach Lessons/Explain/Go over Assignments and Assessments
4:45 pm	S Math	A	A	A	A
6:30	S Math Individual Help Reteach Lessons/Explain/Go over Assignments and Assessments

Teacher office hours may change, please check their Calendly and sign up for one-to-one help.

Do I select my own classes?

Core Classes are selected for you and also the sequence students will take the course.

For example, students will take the following:

K-8th
Language Arts
Math
Social Studies
Bible Study
Science
PE
Electives – Art or a creative electives

9th-12th
English 1, 2, 3, and 4
Math
Social Studies
Bible Study
Science
PE
College and Career Readiness
Foreign Language (Optional only required for 4-Year universities)
Electives
See the Graduation Requirements.

How long does it take to complete a class/classes or semester?

You have a couple of learning options.

Keep on the semester plan: Fall, Spring and Summer like a traditional school setting. Approved by NCAA.

Use the 10 months from the day enrolled if your child is ill or has an IEP: Students who want a more flexible schedule will be allowed to have 10 months from the time they enrolled to complete the course.

Please tell your enrollment coach at the time you enroll.

What are parent's responsibilities?

Parents are their child’s first teacher. We want parents and students to feel comfortable working and learning with Texas Success Academy.

Parents must monitor their child(ren) and make sure all communications are returned to be teachers, advisors, tutors and staff to ensure the student success.

Parents must also keep the start day and decide if they are on a semester plan or 10 month plan per year.

Parents must have an outside tutor for students who struggle.

The semester plan = Fall starts in August and ends in December, Spring starts in January and ends in May, and Summer School starts in June and ends in July.

(Special request for ill students and students that have a specific IEP)The 10 month plan allows students to take classes 10 months from their enrollment day. The start and stop month will vary per enrollment.

Do I take my exams online?

Yes. All programs maybe live monitored by teachers, mentors, advisors, tutors and/or administration. We are able to view you taking an exam through our system which means you are being proctored through our system.

Students must have a parent/guardian or a designated adult monitor during all exams. Students can also be monitor by teachers or the principal at their current or previous campus while taking credit recovery exams.

We also use a proctoring company.

All students will be able to use our Proctoring system for exams.

How can I pay tuition?

Pay in full when you enroll or use our no interest payment plan.

Payment Plans are available, when you enroll.

You can mail in your Cashier’s Check or Money Order (Make sure to add tracking) to:

Texas Success Academy
1400 W. Mayfield Rd., Bldg 350
Arlington, TX 76015

We do not accept cash through the mail.
There’s no reason to be late. You can change your date or call finance for assistance.

If you are late, there is a $30 late fee. You may pay partial payments until your monthly amount is paid prior to the due date.

Can I participate in the Graduation Ceremony?

We loved for you to!! We have the graduation ceremony once a year in July. This year the ceremony will be vitrual. Future Graduation Plans are on Hold.

Graduating Seniors may participate.

Students receive:
Cap, Gown, Tassel
5 tickets (at rehearsal)

We have several pictures from our graduations on our Facebook page. Visit us at www.Facebook.com/TexasSuccessAcademy

What awards do students receive?

Valedictorian – One per year
Salutatorian – One per year
Graduating Early – Multiple
Top 10% of Graduates – Multiple
A Honor Roll – Multiple Fall and Spring
A/B Honor Roll – Multiple Fall and Spring
Most Improved – Multiple Fall and Spring-
National Honor Society – Eligible grades 10, 11 and 12 (pending)

How to I contact my teacher?

We want parents and students to build relationships with the teachers. Please make sure your child attends all Live lessons from teachers.

Teachers are here when you need them for support through their office hours, reteaching lessons, adjusting lessons and helping students one-to-one or in groups.

Please keep in mind teachers will respond within 24 to 48 hours depending on the amount of students ahead of you. Sometimes teachers are able to respond within the hour.

You may sign up for a time on their calendar/Teams/Chat
Teachers maybe contacted the following ways:
Email
Phone
Google Meet
Zoom
Video Conferencing

Teachers are not normally available on the weekends, holidays or school breaks, so please check their calendar for their schedule.

How long does it take to receive my transcript and diploma?

Once you have met all requirements, please request to graduate. The form is under TSA students and on the membership page.

Here’s the process:
We will review the request.
Pull a report of your classes and grades.
Double check that you have met requirements.
Update your grades.
Transfer all previous credits to your transcript.
Complete the transcript and diploma.
Have the documents approved by the Superintendent.
Have documents signed up uploaded.
Mail documents to the address listed on your Request to Graduate Form.
We mail priority.

Please allow up to 7 days for the review to be completed and one month for the process to be completed. Once we mail your transcript and diploma you will receive a notice from the post office with tracking details.

What are Texas Success Academy Hours?

We are open 24/7 online.
Teachers have their own office hours.
The Academy Staff hours vary from 9 am to 5:30 pm CST. Monday-Friday. We normally take our last call around 5:00 pm.
We also have after hour call backs two days a week.

How can I call or contact someone at Texas Success Academy?

New potential students NOT ENROLLED will contact an enrollment coach.
Contact Admissions to speak with someone to answer your Questions.

Current Students
Contact your advisor via their calendars and set up a call, this way you never miss a call.

School records to send or receive, VOE, Third-Party verification of graduation or enrollment, Transcripts and Diploma will contact our Assistant to the Superintendent. Click here to Request a VOE.

Partnerships with school districts, public schools, private schools, charities, workforce centers will contact the superintendent.
Ms. Christi Pierce @ 817-472-1117
Partnership Request Form

You may also contact Christi Pierce regarding potential partnerships.

I need a Verification of Enrollment ?

Those forms can be requested for free from the registrar. Students receive one free per semester.
Students must be in good standing academically and financially.

Third-Party Verification of Graduation or Enrollment for Employment must have a form filled out.

Please use this form for all third-party requests.

I am on the old system, how do I stop the auto-pay?

Please contact Ms. Shannen and she will stop the payments. finance@TexasSuccessAcademy.com
817-472-1117

Please be advised that if an extra payment comes out after you have paid in full, we will refund that payment.

I need to re-enroll, what do I do?

TSA Students will be sent an email before school starts with all the information.

Please contact Ms. Shannen at finance@TexasSuccessAcademy.com or via phone 817-472-1117

Fees:
If it’s been longer than a year, you will need to re-apply.
Collection account and you have classes to complete- You may enroll after speaking with Ms. Shannen or Ms. Christi. You can set up an appointment here.

Discounts

We now offer the following:
2nd Child 10% off Tuition
3rd Child 15% off Tuition
Military Discount 10%
Multiply Child Discount 10%
Hometown Heroes (Teachers, Medical, Police and Fire) 10%

Technical Requirements